Privacy Policy

Last Updated: July 12, 2025

BoltStrike, LLC ("us", "we", or "our") operates the VoiceMD mobile application and the voicemdpro.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Your privacy is critically important to us. We are committed to protecting your data and complying with all applicable data protection laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to: email address, first and last name, phone number, payment information, and professional credentials.
• Protected Health Information (PHI): The core function of our Service is to process audio recordings of patient encounters to generate clinical notes. This audio and the resulting text may contain PHI. We handle all PHI in accordance with HIPAA standards.
• Usage Data: We may collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. Use of Data

BoltStrike, LLC uses the collected data for various purposes:

• To provide, maintain, and improve our Service.
• To process your subscription and payments.
• To manage your account and provide you with customer support.
• To notify you about changes to our Service.
• To monitor the usage of our Service for security and operational purposes.
• To fulfill our obligations under HIPAA and other applicable laws.

3. Data Security and HIPAA Compliance

The security of your data is our priority. We use robust, multi-layered security measures to protect your information:

• Encryption: All data, including PHI, is protected with AES-256 encryption both in transit and at rest.
• HIPAA-Eligible Infrastructure: Our Service is built on a secure cloud infrastructure (Amazon Web Services) that meets the stringent requirements for a HIPAA-eligible environment.
• Access Controls: We enforce strict, role-based access controls to ensure that your clinical data is never accessible to unauthorized personnel.
• Business Associate Agreement (BAA): We will sign a BAA with covered entities as required by HIPAA regulations.

4. Data Disclosure

We do not sell or rent your personal data to third parties. We may disclose your information in the following limited circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), such as payment processors or cloud hosting providers. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. All Service Providers who may come into contact with PHI are required to sign a BAA with us.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of BoltStrike, LLC, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users of the Service or the public.

5. Your Data Protection Rights

You have certain data protection rights. BoltStrike, LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Please contact us to make a request.

6. Governing Law

This Privacy Policy is governed and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@voicemdpro.com.